Terms of Service

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you grant us the right to collect, process, and analyze data from your connected advertising accounts for the purpose of providing analytics, insights, and recommendations.

We implement appropriate security measures to protect your data, but cannot guarantee absolute security. You acknowledge the inherent risks of transmitting data over the internet.

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as specifically stated in these Terms.

You authorize us to charge your chosen payment method for the applicable fees. If payment fails, we may suspend or terminate your access to the Service.

We reserve the right to change our pricing at any time. Price changes will be communicated to you with at least 30 days' notice.

The Service and its original content, features, and functionality are owned by Marketing Analytics SaaS and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any data you upload to the Service. By uploading data, you grant us a limited, non-exclusive license to use, process, and analyze such data to provide the Service.

Our Service integrates with third-party platforms including Meta, Google, and other advertising services. Your use of these integrations is subject to their respective terms of service and privacy policies.

We are not responsible for the availability, content, or practices of these third-party services. Any issues with third-party integrations should be addressed directly with the respective service provider.

To the maximum extent permitted by law, Marketing Analytics SaaS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability to you for all claims arising from or relating to the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

You may terminate your account at any time by contacting us or using the account deletion feature in your settings. Upon termination, your right to use the Service will cease immediately.

We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, we will delete your personal data within a reasonable timeframe, except where retention is required by law.

When you connect your Meta (Facebook/Instagram) accounts to our service, you acknowledge and agree that:

• You have read and agree to Meta's Platform Terms and Developer Policies
• You authorize us to access your Meta account data as described in our Privacy Policy
• You are responsible for your use of Meta data in compliance with Meta's terms
• We act as a data processor for your Meta advertising data
• You can revoke our access to your Meta accounts at any time

Meta Data Usage

We use your Meta account data to:

• Display campaign performance metrics and analytics
• Generate insights and recommendations for campaign optimization
• Create reports and visualizations
• Enable cross-platform performance comparisons

We do not use your Meta data for any purpose other than providing our analytics services to you. We do not sell, share, or use your Meta data to serve advertisements.

You have the right to delete your account and all associated data at any time.

How to Delete Your Account

• Go to Settings → Account → Delete Account in your dashboard
• Send an email request to admin@prismatics.co
• Contact our support team through the contact form

What Happens When You Delete

When you delete your account:

• Your personal information is permanently deleted within 30 days
• All connected advertising accounts are disconnected
• Your campaign data and analytics are removed
• Access to third-party integrations is revoked
• Billing is stopped immediately (no refunds for current period)

Some information may be retained for legal compliance purposes (e.g., billing records for tax purposes) but will be deleted once no longer required by law.

These Terms shall be governed by and construed in accordance with the laws of India (Karnataka), without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

If you have any questions about these Terms of Service, please contact us at: